Business Consultancy Services

SERVICES.

PRACTICAL STRATEGY, CUSTOMER EXPERIENCE AND DIGITAL SUPPORT FOR AMBITIOUS INDEPENDENT BUSINESSES.

I help small and medium sized businesses cut through the noise, solve the right problems and create better customer experiences that drive real, sustainable growth.

BOOK A FREE 15 MIN CALL →

01 / WHAT I CAN HELP WITH

FOUR AREAS OF
EXPERTISE. ONE CLEARER
WAY FORWARD.

Every business is different, but the challenges are often the same - unclear direction, inconsistent customer experiences, underperforming websites and a feeling that marketing isn't delivering.

I work across four core areas to help you create a stronger, more joined-up and more efficient business.

STRATEGY
MEETS
PRACTICAL
DOING.

01 /

Get clear on what matters and where to focus.

STRATEGY.

→ Business and growth strategy

→ Market and competitor insight

→ Customer and audience research

→ Prioritised action plans

02 /

Make it easier for people to choose you, buy from you and come back.

CUSTOMER EXPERIENCE.

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→ Customer journey mapping

→ Experience and service audits

→ Customer insight and feedback

→ Practical recommendations

03 /

Websites that don't just look good, they do their job.

WEBSITE & UX.

→ Website audits and strategy

→ UX and content recommendations

→ Conversion rate optimisation

→ Support with builds and suppliers

04 /

Use the right channels, data and opportunities to grow sustainably.

DIGITAL GROWTH.

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→ Digital marketing strategy

→ Channel and campaign planning

→ SEO and content strategy

→ Data, reporting and insights

02 / NOT SURE WHAT YOU NEED?

THAT'S KIND OF
THE POINT.

You don't need to have it all figured out before we speak. Most of the businesses I work with know something isn't quite working - they just need fresh eyes, the right questions and an experienced partner to help them find the best way forward.

BOOK A FREE 15 MIN CALL →

03 / WAYS TO WORK TOGETHER

THE EDIT.

A focused review when something isn't quite working.

Fresh eyes on your strategy, customer experience, website or digital activity with clear, actionable recommendations on what to change next.

EXPLORE THE EDIT →

THE SPRINT.

For a specific problem that needs sorting.

Focused consultancy to get from problem to plan and, where needed, support to put it into action.

EXPLORE THE SPRINT →

ONGOING SUPPORT.

Senior thinking, without another full-time hire.

Flexible consultancy for businesses that need experienced strategic and digital support as they grow.

EXPLORE ONGOING SUPPORT →

CHOOSE WHAT
YOU NEED.

Not more than you need.

04 / WHY WORK WITH THE CLARE EDIT

EXPERIENCE
WITHOUT
THE EXTRA.

From independent retailers and hospitality businesses to established SMEs, I've helped businesses across the UK create clearer strategies, better customer experiences and stronger digital foundations.

WORK WITH ME →

You work directly with someone who has spent years leading digital strategy, customer experience and business growth projects. No layers of account management. No unnecessary complexity.

01

Good advice is only useful when something happens next. From identifying opportunities to helping implement changes, the focus is always on practical progress.