The Clare Edit

Last updated: 18 October 2026

The Clare Edit is an independent business consultancy operated by Clare Britton, a sole trader based in Norwich, Norfolk, United Kingdom.

Your privacy matters. This policy explains what personal information I collect, why I use it and how I look after it.

1. Who is responsible for your information?

The Clare Edit is operated by Clare Britton, who is responsible for the personal information processed by the business.
Contact: [clarebritton84@gmail.com]
Business correspondence address: [6, St Leonards Rd, Norwich, NR1 4BT]

2. Information I collect

Depending on how you interact with The Clare Edit, I may collect:
 

• Your name, business name and contact details.

• Information you provide through enquiries, booking forms and questionnaires.

• Details about your business, goals, challenges and projects.

• Appointment, transaction and payment status information.

• Correspondence and feedback.

• Website usage information collected through cookies and similar technologies.
   

I do not need your full payment card details. Payments are handled by the payment provider connected to the website.

Please avoid sending unnecessary sensitive personal information or confidential information about your customers or employees.

3. How I use your information

I use personal information to:
 

• Respond to enquiries and communicate with you.

• Arrange and manage appointments.

• Provide consultancy services and prepare recommendations.

• Process and administer payments, refunds and invoices.

• Maintain financial and business records.

• Improve my website and services.

• Send marketing communications where permitted by law.
   

4. My legal reasons for using information

Under UK data protection law, I rely on the following lawful bases where appropriate:
 

• Contract: to provide services you've booked or take steps before entering into a contract.

• Legal obligation: to maintain required financial records and meet other legal responsibilities.

• Legitimate interests: to manage the business, respond to relevant enquiries, maintain security and improve services, where these interests are not overridden by your rights.

• Consent: where required, including certain marketing communications and non-essential cookies.
   

You can withdraw consent at any time where consent is the basis for processing.


5. Who I share information with
I use trusted service providers to operate The Clare Edit. These may include:
 

• Wix, for website hosting, forms and bookings.

• GMail, for business communications.

• Wix's selected provider, for payment processing.
   

These providers only receive information relevant to the services they provide.

I may also disclose information where legally required, or to professional advisers who are subject to appropriate confidentiality obligations.

I do not sell your personal information.

6. International transfers

Some service providers may process information outside the United Kingdom.

Where this happens, I take appropriate steps to ensure transfers comply with applicable UK data protection requirements, including using recognised safeguards where required.

7. How long I keep information

I keep personal information only for as long as reasonably necessary.
 

• Enquiries that do not become projects: normally up to 12 months after the last meaningful contact.

• Client correspondence and project materials: normally up to 3 years after the project ends, unless a longer period is justified.

• Financial and tax records: for the period required by applicable law, generally at least five years after the relevant Self Assessment filing deadline.

• Marketing contact details: until you unsubscribe, withdraw consent or the information is no longer needed.
   

Information may be retained longer where necessary for legal claims or statutory obligations.

8. How I protect information

I use reasonable technical and organisational safeguards, including access controls, secure service providers and appropriate account security.

No online service can guarantee absolute security.

9. Your rights

Subject to applicable law, you may have the right to:
 

• Access the personal information I hold about you.

• Ask for inaccurate information to be corrected.

• Request deletion or restriction of processing.

• Object to certain uses of your information.

• Request data portability where applicable.

• Withdraw consent where processing relies on consent.
   

To exercise your rights, contact [clarebritton84@gmail.com].
You can also complain to the Information Commissioner's Office at www.ico.org.uk.

10. Marketing communications

I may send service-related messages necessary to fulfil a booking or contract.
Promotional communications will only be sent where permitted by law. You can opt out of marketing at any time.

11. Cookies

The website uses cookies and similar technologies. More information is available in the Cookie Policy.

12. Changes to this policy

I may update this policy to reflect changes in my services, technology or legal requirements. The latest version will be published on this website.